Warranty policy

“When using UNPLUGGED STUDIO products, be sure to take care of the failure of the equipment used. In that case, Akiyoshi Hosono Photography Inc. does not guarantee any liability for damages incurred as a result.
In the unlikely event that a failure or malfunction occurs within the warranty period below under normal use of the product, we will repair or replace it free of charge based on this warranty policy.

However, in the following cases, even if it is within the warranty period, it will be out of warranty or paid for.

1. If you cannot prove the date and time of purchase or the store where you purchased the product.
2. Malfunction or damage caused by mishandling (*1) or improper modification or repair.
3. Failure or damage caused by connection with other equipment.
4. Natural disasters (earthquake, lightning strike, storm and flood damage) Fire, gas damage, salt damage, abnormal voltage, and other external causes and damages.

(Warranty period)
・ Those that do not use electricity.
Initial defects and defects found within 10 days from the date of purchase are covered by the warranty.
-Those that use electricity.
Warranty period If the product is faulty or defective (initial failure) within 30 days from the date of warranty, it will be covered by the warranty.

(Disclaimer)
・If there is a hidden defect in the product you purchased, we will repair the defect or replace it with a defect-free product free of charge.
・We are not responsible for any troubles or malfunctions of this product that are recognized as intentional or negligent by the customer or a third party.
・We shall not be liable for any damages (such as business interruption and loss of business profits, changes in the contents of equipment used, etc.) that occur secondarily due to the use of this product or the occurrence of defects.
・We do not guarantee the repair cost etc. for anything other than this product in case of failure or damage caused to other equipment by mounting this product.

*1 Example of “”handling error””
-Damage due to over-tightening of screws when fixing the shaft part of umbrellas, soft boxes, etc., damage due to falling of equipment during use, etc.”